Terms & Conditions
Who We Are
Our website address is: axisslanka.lk
Axis Lanka (Pvt) Ltd is a technology and gadget store in Sri Lanka. We provide mobile phones, mobile accessories, smart watches, laptops, computers, computer accessories, cameras, power banks, storage devices, and other tech-related products.
1. General Terms
Welcome to Axis Lanka (Pvt) Ltd. By using our website, placing an order, or purchasing any product from us, you agree to follow these Terms & Conditions. Axis Lanka provides mobile phones, accessories, smart watches, laptops, computers, cameras, power banks, storage devices, and other tech products.
2. Product Information
We try our best to display product details, images, prices, colors, models, and specifications correctly. However, product availability, price, warranty, color, and specifications may change depending on stock, supplier updates, or brand changes. Customers are encouraged to confirm product details before purchasing.
3. Orders & Payments
Orders placed through our website are subject to confirmation by Axis Lanka. We may contact customers to confirm product availability, delivery details, and payment status. Orders will be processed only after payment confirmation or accepted payment method approval.
4. Delivery & Shipping
Delivery time may vary depending on customer location, courier service, product availability, and public holidays. Axis Lanka is not responsible for delays caused by courier companies, incorrect customer details, or unexpected situations beyond our control.
5. Warranty, Returns & Exchanges
Warranty, return, repair, replacement, or exchange options may vary depending on the product, brand, supplier policy, and product condition. Physical damage, water damage, power damage, misuse, software issues, or unauthorized repairs are not covered under warranty unless stated by the manufacturer or supplier.
6. Customer Responsibilities
Customers must provide accurate name, phone number, email, billing address, and delivery address when placing an order. Axis Lanka will not be responsible for delivery issues or order delays caused by incorrect or incomplete customer information.
7. Website Use
Customers must not misuse the website, attempt unauthorized access, copy website content without permission, upload harmful files, or use the website for illegal activities. Axis Lanka has the right to block or cancel access if misuse is detected.
8. Changes to Terms
Axis Lanka may update these Terms & Conditions at any time based on business requirements, supplier policy, legal requirements, or website updates. Continued use of our website means you agree to the latest Terms & Conditions.
Axis Lanka (Pvt) Ltd
Website: axisslanka.lk
Email:axisslanka@gmail.com
Phone: 0777128079