Who We Are

Our website address is: axisslanka.lk

Axis Lanka (Pvt) Ltd is a technology and gadget store in Sri Lanka. We provide mobile phones, mobile accessories, smart watches, laptops, computers, computer accessories, cameras, power banks, storage devices, and other tech-related products.

We respect your privacy and are committed to protecting your personal information when you visit our website, contact us, or place an order.

What Personal Data We Collect and Why We Collect It

1. Customer Information

When you place an order, create an account, or contact us, we may collect details such as your name, phone number, email address, billing address, delivery address, and order details.
We collect this information to process your orders, arrange delivery, contact you about your purchase, provide customer support, and improve our services.

2. Order and Payment Information

When you purchase a product from Axis Lanka, we may collect order details including product name, quantity, price, payment method, delivery details, and order status.
If online payments are available, payment processing may be handled through secure third-party payment gateways. We do not store your full card details on our website.

3. Contact Forms

If you contact us through the website contact form, we may collect your name, email address, phone number, company name, and message. This information is used only to reply to your inquiry, provide product details, support your request, or contact you regarding our services.

4. User Accounts

If you create an account on our website, we store your login details, order history, saved addresses, and account information. This helps you view your past orders, track purchases, manage your account, and complete future orders more easily.

5. Comments and Reviews

When visitors leave comments or product reviews on the website, we collect the information shown in the comment or review form. We may also collect the visitor’s IP address and browser details to help detect spam and prevent misuse.
Approved reviews or comments may be visible publicly on the website.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us remember your preferences, keep products in your cart, support login sessions, and understand how visitors use our website.
You can disable cookies in your browser settings, but some parts of the website may not work properly.

7. Media Uploads

If you upload images or files to our website, please avoid uploading images that contain embedded location data. Visitors may be able to download and extract location data from uploaded images.

8. Embedded Content from Other Websites

Pages on this website may include embedded content such as videos, maps, images, social media posts, or payment gateway services.
Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data, use cookies, and track your interaction with their content.

9. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Contact you about your purchases or inquiries.
Provide customer support.
Improve our website and services.
Prevent fraud, spam, and security issues.
Send order updates and important service messages.
Maintain business records for accounting and legal purposes.

We do not sell your personal information to third parties.

10. How Long We Retain Your Data

We keep your order information, account details, and contact records only as long as needed for business, customer service, accounting, legal, and security purposes.
If you leave a comment or review, the comment and its related data may be retained unless you request removal.

11. What Rights You Have Over Your Data

If you have an account on this website or have placed an order, you can request to receive a copy of the personal data we hold about you.You can also request that we correct or delete your personal data. This does not include data we are required to keep for administrative, legal, accounting, or security reasons.

12. Where Your Data Is Sent

Visitor comments, reviews, contact form submissions, and order details may be checked through automated spam detection or website security services.
Some data may also be shared with delivery partners, payment gateways, hosting providers, or service providers only when necessary to complete your order or provide our services.

13. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform is 100% secure, so we encourage customers to use strong passwords and keep their login details private.

14. Contact Information

For privacy-related questions or data requests, you can contact us through our website contact page or by using the contact details provided on Axis Lanka.

Axis Lanka (Pvt) Ltd
Website: axisslanka.lk
Email:axisslanka@gmail.com
Phone: 0777128079